Download image or videos from HIK Vision security camera fails

HIK Vision save video image

If you want to get an image or video off your HIK Vision security camera from the web interface, then you have to remember to

  • Only use Internet Explorer 11
  • Run IE11 as Administration

The plugins required by the web interface to the video camera are only included by default in Internet Explorer 11. Thankfully IE11 still ships in Windows 10.

If you attempt to download or capture a video image you will simply get an error saying failed with no hint as to why.

Camera model: DS-2CD2142FWD-IWS

The android interface using the app is a convenient way to get a liveview of the action, but it won’t allow the download of direct images or videos.

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Download image or videos from HIK Vision security camera fails